Your privacy, and the security of your personal information, are important to us. Flashlights Unlimited will never sell, rent, or disclose your personal information to other individuals or organizations for any reason, unless required by actions of law. The only exceptions to this policy are situations in which some of your information must be provided to outside parties to facilitate the delivery of your orders. Your financial transactions with PayPal are processed on their secure web servers. Your bank account, credit card or debit card information is never provided to or retained by Flashlights Unlimited when using the PayPal system.
Your shipping address only (but not your billing address) may be provided to any factories or distribution facilities associated with your orders, whenever drop shipments are used for expedited delivery of items not available from our local stock. These business partners are never permitted to contact our customers for any purpose other than the delivery of updated shipping status information, and are not allowed to use customer data for any other reasons.
If you supply us with your telephone numbers online, then you will only receive telephone contact from us with information regarding orders you have placed online, or to answer specific questions that you have directed to our attention. We do not ever engage in or provide referrals for any telemarketing activities. Your telephone numbers will not be released outside of our company, except when specifically required as delivery details for expedited air freight service.
If you place an order with us, or request information with our online Feedback Form, and if you have provided your email address, we will send order confirmation notices, and replies to your questions or comments, with return email. Our Newsletter program has been discontinued, due to concerns over spam. Your email address will never be divulged to others for marketing purposes, unless you specifically direct us to do so due to your interest in their products.
If you place an order by telephone, fax or mail, and wish to make payment by credit card or debit card, it will then be necessary for us to temporarily collect complete information including the following: exact billing name and address,
delivery name and address, card number, expiration date, and a 3- or 4-digit card security code. This information should be delivered to us via wired telephone or fax. For your protection, never transmit credit card details by using a cellular telephone or email message, as those methods are not considered to be adequately secure. When we have completed processing of your card payment, we will immediately destroy your card number, expiration date, and security code details, so that it will not be possible to retrieve the information from our systems in the unlikely event of a security breach. Please note that if you place subsequent orders, you must provide the card details every time.
Our web hosting facilities and data management systems may collect details of your visit to our website, possibly including such information as the source IP address and which pages were visited. We will apply this information only for statistical analysis applications, and not for purposes of individual identification. The only allowable exceptions to this rule would be instances in which our company or business partners may have been defrauded or damaged by electronic or telephonic means, or otherwise as mandated by actions of law. Please contact us if you have any questions regarding our security practices.
We make every effort to ensure that your information, and our communications, are protected from corruption or intrusion. Our data systems employ firewalled routers and other protective measures. All email messages, both inbound and outbound, are scanned by two independent layers of virus detection. Vital customer data is backed up several times each day. Our PayPal-based shopping cart system utilizes SSL (Secure Sockets Layer) encryption for all transactions, and is fully compliant with PCI DSS requirements. Our website is hosted from redundant servers that are physically remote, and electrically isolated, from our business offices. Our website is scanned daily by McAfee® SECURE (formerly knownasHACKERSAFE) to detect corruption and identify network vulnerabilities. Their certification mark is displayed at the bottom of every page of our primary website. These measures combine to provide effective protection of your personal data, and to prevent any receptions or transmissions of destructive viruses or other malware.